Registering for any legal plan provided by the Defa'a platform is like having a dedicated attorney by your side. All fees are covered according to the selected plan for a fee, granting you easy and cost-effective access to distinguished lawyers for a variety of legal services.

The business plans cover small and medium enterprises. Each plan allows you to appoint a number of qualified individuals to work with Defa'a on behalf of your establishment.

All plans are prepaid. Instead of paying for a single consultation, you pay a small fee to obtain a variety of legal services, such as attorney consultations, document reviews, and other services that are included as standard benefits. Once you subscribe, all package features are available to you. You can access them via your control panel, request the desired service, and communicate with one of the platform's employees.

The legal plan provides full coverage for many of the most needed legal matters, such as providing consultations, reviewing legal documents, and some other critical services. If you are a member of the legal plan, you can easily access the services included in the plan provided by Defa'a, or contact Defa'a customer service. If you are considering enrolling in any of the legal plans provided by Defa'a, browse our services or contact customer service.

The packages on the platform cover all common legal issues through standard membership benefits at no additional cost. If your specific legal need is not covered and requires additional attorney support beyond the standard benefits, you can contact customer service to assist you in obtaining a discount on standard rates. Regardless of the situation, you still enjoy numerous benefits.

We are delighted when you join the plan and use it, and we hope it meets your needs. If you are not satisfied, we will certainly try to correct the situation. Regardless, if you want to cancel, you can do so at any time, for any reason. All you need to do is contact us with a message via the message section in the control panel, stating your desire to cancel your membership on the platform. Once we receive your notice, we will refund any unused portion of your membership fees on a pro-rata basis, easily and smoothly.

Yes, your plan covers most pre-existing legal issues. If they are not covered by the standard monthly benefits, you can still obtain legal assistance at an additional discount.

You can start immediately benefiting from the services included in your plan as soon as your membership request is reviewed and your account is set up. The review process takes between 12 to 24 hours (or less) from the moment you purchase your plan (during normal working days). Once accepted, you can contact an attorney within 4 hours or less and start using the plan features and member benefits outlined in the membership agreement immediately.

As stated on the plan page, when you need legal assistance that is not included among the available services, you can work with the platform to get a discount on the standard rate. The cost depends on factors such as the nature of the case, your geographical location, and the standard fee rate. Without more information about your specific situation, it is impossible to determine the exact amount that may cost you. What we can say with certainty is that if you are a member of Defa'a, you will save significantly compared to directly hiring an attorney. The best way to know the cost is to purchase a plan that suits your needs, talk to the platform team, and they can inform you about the costs. The good news is that you can cancel at any time, so you won't face any risks.

Contact customer service on the platform immediately, describe your issue, and we will take prompt action to resolve it within 24 to 48 hours.

The exclusions from the legal services packages include major crimes like money laundering, business developments such as bankruptcy and liquidation, tax evasion, and internationally-oriented issues such as multinational disputes or complex intellectual property rights requiring international arbitration. These are excluded from consultations, but you can contract with Defa'a to provide a legal opinion and representation for a fee. The universal exclusions from all plans are matters related to employment, employer-related issues with Defa'a lawyers, conflicts of interest, patent and trademark matters, copyright, fines, non-essential or unethical matters.

We will appoint a qualified account manager for your company under the supervision of the plan management director. Their role will be to help your establishment understand the communication and registration process and manage the ongoing plan. Our account managers have extensive experience in supporting the implementation and maintenance of legal plans.

There is no minimum registration requirement for our legal plan. However, we expect the establishment manager to support registration and renew the plan annually.

This means appointing an attorney from Defa'a to work part-time at the client's company for a limited period. This appointment is separate from the number of cases that require an attorney during predetermined working hours. No additional cost will be charged, and you can request more than one attorney to work more efficiently, leading to faster results. This could save you the cost of comprehensive legal management services compared to a regular consultancy contract.